Our products are usually delivered without installationinstructions. Installation may only be carried out bytrained specialist technicians. Products supplied by us areexclusively intended for proper and appropriate use. Thewarranty is void in the event of improper, contrary to theintended purpose or unsuitable application or use.If you encounter difficulties during a repair(troubleshooting max. 1 hr.), please contact technicalsupport at:Phone: 040 – 25 30 66 55Email: service@aic-germany.deThis often avoids extensive troubleshooting that isdisproportionate to normal repair times.The following applies to complaints: The more complete theprocesses are submitted, the faster they can be processed.Complete documentation includes the warranty application(incl. KBA no., chassis no., first registration, enginecode, mileage), first and second installation invoice, faultmemory log, guided troubleshooting and, if applicable,pictures. Incomplete documentation may result in rejectionof the claim.In addition to the statutory warranty of 2 years frominstallation, we offer a guarantee on all items in the iwisprogramme*.*Warranty conditions: The five-year guarantee applies to theitem price from the date of installation up to a maximum of100,000 km. Excluded are consequential costs, externalinfluences, improper installation and wear and tear.